1. Who We Are
EstateFlow AI is operated by SF Tech ("we", "us", "our"). Our website is hosted at estateflow.sftech.co.in. We provide AI-powered lead automation, analytics, and deal management tools for real estate agents in India.
For any privacy-related questions, contact us at: sftech766@gmail.com
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our site.
Information you provide:
- Name, email address, and phone number submitted via "Book a Call" or contact forms
- Business information such as agency name or city
- Any messages or notes you include when making an enquiry
Information collected automatically:
- IP address and approximate location (country/city level)
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Interaction data such as button clicks and scroll depth (via analytics tools)
3. How We Use Your Information
We use the information we collect to:
- Schedule and conduct discovery calls you have booked
- Respond to enquiries and provide customer support
- Send product updates, tips, or promotional offers (only with your consent)
- Analyse website performance and improve our user experience
- Comply with legal obligations under Indian law (IT Act 2000 and its rules)
- Detect and prevent fraud or abuse of our platform
We do not use your personal data for automated decision-making or profiling that produces legal effects.
4. Third-Party Services
We use the following third-party tools that may process your data:
- Google Calendar / Google Meet — used to schedule "Book a Call" appointments. Governed by Google's Privacy Policy.
- Meta Pixel (Facebook) — tracks page visits and conversions for advertising purposes. You can opt out via Facebook Ad Settings.
- Google Analytics — anonymous traffic analytics. You can opt out via the Google Analytics Opt-out Browser Add-on.
- GitHub Pages — our website is hosted on GitHub Pages. GitHub may log server-level access data.
We do not sell your personal data to any third party.
5. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. The cookies we use include:
- Analytics cookies — set by Google Analytics to track visit counts and behaviour patterns anonymously
- Advertising cookies — set by Meta Pixel to measure ad campaign performance
You can control or delete cookies through your browser settings. Note that disabling cookies may affect some features of the site.
6. Data Storage and Security
Personal data submitted via our forms is stored securely and accessed only by authorised team members. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information.
We retain your data only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate or incomplete data
- Deletion — request deletion of your personal data (subject to legal retention requirements)
- Withdrawal of consent — if processing is based on consent, you may withdraw it at any time
- Opt out of marketing — unsubscribe from any marketing emails at any time
To exercise any of these rights, email us at sftech766@gmail.com. We will respond within 30 days.
8. Children's Privacy
Our services are intended for adults and business professionals. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
- Email: sftech766@gmail.com
- Website: estateflow.sftech.co.in